Maintain humidity. Keep the humidity in your project stable at a percentage that you are going to want when you are living there. This needs to begin well before the flooring arrives for its acclimatization ***This is the single most important thing you can do to get a good result. Improperly acclimated wood will shrink or expand later. The environment must be ready for the acclimation period. 

After the floor boards have acclimatized, the installation will begin. We understand that due to timing issues, sometimes other trades will want to be present during our installation stage. This needs to be kept to a minimum as we will be unable to install flooring where other people are working. But we are able to accommodate a lot. Please communicate your needs to us.

After the installation is done and the filler is applied, no one can walk on the floors until the project is done.

There must be heat on site from a proper furnace. Many builders use a temporary electric furnace or portable electric heaters. A kerosene construction heater will interfere with the drying of the glue, filler, and varnish, and is not approved for heating an unventilated enclosed space. ***Please not that in 32 years we have never damaged an air handling unit. Wood dust is soft and doesn't damage furnaces like tile or drywall dust does. In addition, we take all available steps to capture the dust at all stages of the project.

Allow the floors to dry before covering with construction paper or cardboard. Floors must be protected from damage from paint splatter, and/or any other trades that follow us.

To maintain your floors, do not clean them with water or any chemicals until after the urethane cures. The cure time is different from one varnish to another, and from one project to another. Please follow the maintenance methods described in the FAQ section.